HR Blog

Communicating Terminations Effectively

05/02/2022 | PCI HR Consulting Practice

Losing a job is a traumatic event for most and may trigger anger, humiliation and sadness. Some otherwise calm employees, rational individuals may react negatively to termination or challenge the decision. Yet, if terminations are handled appropriately and with respect for all parties involved, the process should be smooth. In addition, the employees who remain employed at the company will not feel threatened or have negative emotions towards the employer.

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Hire to Fit Your Company Culture

04/04/2022 | PCI HR Consulting Practice

Poor hiring decisions can be highly costly for your company, in terms of business interruption, wasted recruiting and training resources, lower employee morale and more. You may realize that an individual is not a good fit, or a new employee may choose to leave if the job doesn't match his or her expectations. In both circumstances, many of these separations are because the hired individuals did not fit the company culture and therefore lacked productivity, creativity, and/or morale.

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Disciplinary Techniques for Supervisors

03/02/2022 | PCI HR Consulting Practice

Supervisory training is critical to the success of any discipline program. Supervisors should consider the following techniques and considerations to effectively discipline employees:

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Attracting Top Remote Talent

02/07/2022 | PCI HR Consulting Practice

By 2025, almost 23% of the U.S. workforce is expected to work fully remote, according to Upwork. That’s nearly double the percentage of people who were working remotely full time prior to the pandemic. As more organizations embrace long-term remote or hybrid workplace models, employers will continue to compete for their industry’s top candidates.

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5 Hybrid Work Model Mistakes to Avoid

01/05/2022 | PCI HR Consulting Practice

The COVID-19 pandemic forced businesses to adapt and test their operational capacities. One of the most common pivots has been remote work.

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Why Is It So Hard to Find Workers Right Now?

12/01/2021 | PCI HR Consulting Practice

Employers across the country are facing a pronounced issue right now: too many open positions and not enough workers.

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Preventing Employee Burnout

11/09/2021 | PCI HR Consulting Practice

The World Health Organization (WHO) now considers burnout to be a syndrome. In previous editions of the WHO’s International Classification of Diseases (ICD-11), burnout wasn’t considered a serious condition, and its only listed symptom was exhaustion.

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Preparing HR for Future Health Crises

10/14/2021 | PCI HR Consulting Practice

The COVID-19 pandemic was a wake-up call for HR departments in 2020. Suddenly, employees were looking to HR teams for guidance in areas not typically considered their responsibility.

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Complex Health Benefits Can Hinder Employee Productivity and Morale

09/13/2021 | PCI HR Consulting Practice

Health care is rarely straightforward for the average consumer. Many individuals need help making sense of their options both during open enrollment and when receiving health services. In fact, 8 out of 10 people said they faced challenges when receiving care, according to a recent study from Quantum Health.

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The “H” Stands for Human

06/22/2021 | Dee Yingst

I’m a big fan of automating processes where appropriate. However, just because you can, doesn’t mean you should.

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Because Math is Hard!

04/19/2021 | Dee Yingst

I have a simple math problem for you. If you have 2 apples and I give you 2 more, how many apples do you have? You don’t have to watch Sesame Street to know that you now have 4 apples, right? Straightforward and simple.  

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HR is Never "Just" HR

03/18/2021 | Dee Yingst

I’m not sure any department’s mettle has been tested this past year in quite the same way as HR. It was about a year ago that I asked all of you in HR how you were holding up and now I’m back to ask again. When we started this “adventure” we didn’t know what to expect but we stepped up anyway, and did what we needed to do to hold our organizations together. It’s what we do.

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Today Was a Really Long Week

11/01/2020 | Dee Yingst

Have you ever had one of those days where it feels like everybody wants a piece of you?  Your office phone is ringing.  Your cell phone is ringing.  You’re watching your email inbox furiously scroll as it loads and loads and loads new messages.  Aaaaannnnd you have people waiting in and around your office. 

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Phone Screens, and Voice Mail, and Laundry! Oh My!

10/01/2020 | Dee Yingst

I’m not a fan of phone interviews. I know sometimes they’re necessary, but that doesn’t mean I have to like them.  They are definitely important if the job includes communication mostly via telephone.  In these instances, I will first hold a phone screen so I can assess how you would sound to our customers – are you able to explain concepts in a clear manner, how’s your phone etiquette, do you interrupt the caller – things like that. Having done a fair number of these screenings lately, I thought I’d share some important lessons I wish everyone knew.

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Just Do It.

07/01/2020 | Dee Yingst

You know, I really hate wearing a mask. I don’t like how close it gets to my eyes, I don’t like the steam that makes my face feel like it’s melting, it smooshes my hair, it makes my nose itch,  and my ears stick out like taxicab doors.

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Hey HR: How are You Holding Up?

04/01/2020 | Dee Yingst

So….here we are….working from home. Or maybe you’re at home but not able to work... or you’re continuing to have to report to work armed with a gallon of hand sanitizer, a homemade mask, and hope.

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What’s Luck Got to Do with It?

03/01/2020 | Dee Yingst

Keeping your plan compliant isn’t a matter of luck; it’s about finding out what you don’t know and making it happen.

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Winners Know When to Quit

02/01/2020 | Dee Yingst

We’ve all heard the saying: winners never quit, and quitters never win.  The problem with that advice is that it’s not true. Not only do quitters win, sometimes it’s necessary to quit to win. The trick is knowing what to quit and when. Here’s where we can find some great advice in an unlikely place – a country music song from 1978.

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Finding Your Joy in Small Ways

01/01/2020 | Dee Yingst

It’s time for your annual New Year’s reminder: You’re Not Broken.

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Mandatory is not Merry and Other Holiday Celebration Advice

12/01/2019 | Dee Yingst

Don’t you just love the colors of the holiday season? The green trees… the white lights…the red bows…the blue liquid capsules of headache medicine….wait..what? 

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Is Your ‘Check Attitude’ Light On?

11/01/2019 | Dee Yingst

Happy November! With the Thanksgiving season upon us, it’s a great time to ask ourselves if we have an ‘attitude of gratitude’ or if we are just moving through life oblivious to the world around us. 

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Do I Know You?

09/01/2019 | Dee Yingst

Imagine meeting someone that you want to impress and you call them the wrong name; you would be mortified, right?  The same principles apply to electronic communication.

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Does this make my butt look big?

08/01/2019 | Dee Yingst

I don’t understand why telling the truth is such a hard concept for some people. I “get” that people want to save face, help someone else save face, or just not hurt someone else’s feelings, and might choose to not fully disclose something. There are limits, however, and if we’re not cognizant of them we risk making a difficult situation even worse and potentially destroying a relationship.

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My Number 1 Rule for Managers: Don’t be a Jerk

07/01/2019 | Dee Yingst

If you can’t be a decent human being, then management probably isn’t for you.

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Got Manners? Use ‘em! Basic Interview Etiquette

06/01/2019 | Dee Yingst

Just when you think you’ve seen it all, the universe sets out to prove that you haven’t.

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