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In most cases, you and your employees will obtain benefit services from a participating provider (a doctor/medical provider who participates in the approved plan). In these cases, claims are submitted by the provider.

When claims are incurred from services performed by a non-participating provider, you and your employees are responsible for filing the claim.  In addition, there may be a time after initially enrolling in a program, and prior to receiving cards, in which your employees may need to file their own claims.  In these cases, please contact the carrier.

Please visit the Claims Forms page, to download any of our carrier forms or to contact Customer Relations with any questions. Our experienced team is eager to assist you.

 

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