For the majority of businesses, there are a number of insurance products and services from various carriers that combine to create a total employee benefits plan. While PA Chamber Insurance and our other Chamber companies serve as your one contact and one source for many of your coverages and administration services, we recognize there are times when you or your employees need to contact the insurance carrier/company directly.
And don't forget -- feel free to contact Customer Relations with any questions you have. Our experienced team is
available to assist you.
Aetna
- Employer Services: 888-287-4206 EST
- HMO medical, Aetna Choice, HMO dental: Customer Service - 888-70-AETNA (23862)
- Indemnity, PPO, dental, life or disability: Customer Service - 888-80-AETNA (23862)
- www.aetna.com
-
Provider Network Search
Aetna – Individual Policy
- HMO: Customer Service - 800-435-8742
- PPO: Customer Service - 866-565-1236
- www.aetna.com
American Sentinel
All questions regarding part time employee benefits may be directed to American Sentinel.
Capital Blue Cross
Questions regarding medical plans or prescription drug services.
Davis Vision
Questions regarding vision benefits provided via the Standard Vision, Crystal Vision or Value Vision plans should be directed to Davis Vision.
Dearborn National (formerly Fort
Dearborn Life Insurance)
First HSA
Geisinger Health Plan
Golden Rule – Individual Policy
- Customer Service: 800-657-8205
- Monday through Thursday 7 a.m. – 6 p.m. central time and Friday 7 a.m. - 5:00 p.m. central time.
Guardian Life Insurance
- Guardian Dental - Customer Response Unit: 888.278.4542
or email: crunro@glic.com
- GTL, Supp and Dep Life - Customer Service (Death Claims): 800.525.4542
- GTL, Supp and Dep Life - Customer Service (Conversions): 800.433-5982;
(conversion inquiries: option # 1, Ext # 5696; Kelly VanDera/reference plan # 399095-PA Chamber of Business and Industry)
- Universal Life - Customer Service: 888.482.7302
- Short Term Disability - Customer Service: 800.268.2525 (reference plan #412296)
- Long Term Disability – Customer Service: 800.538.4583 (reference plan #412296)
- www.guardianlife.com
Harleysville Life Insurance
- Short Term Disability Claims Customer Service: 800.892.8877
- Long Term Disability and Waiver of Premium Customer Service: 866.537.7631
- www.harleysville.com
HealthAmerica: Group Policy
HealthAmerica: Individual Policy
Highmark
Please contact Highmark directly with questions regarding: claims, benefits, providers and ID card requests.
Highmark Blue Shield: DirectBlue Individual Policy
Highmark Blue Shield: Potential FreedomBlue Members
- Customer Service: 800.350.1973
Highmark Blue Shield: BlueRx Prospective Members
- Customer Service: 866.465.4030
Highmark Blue Shield: BlueRx Enrolled Members
- Customer Service: 800.988.0668
HM Benefit Administrators (COBRA Administration)
John Alden: Group Policy
John Alden: Individual Policy
Keystone Health Plan Central
- Group Leaders: 800.348.8172 or 800.541.3742
- Customer Service: 800.669.7061
- Enrollment Dept Fax: 717-541-6667
- www.capbluecross.com
Medco Health
Contact Medco Health with prescription drug program and claim questions.
MedMark (specialty Rx)
MetLife – Retirement Annuities
National Vision Administrators (NVA)
Principal Life Insurance Company: Group Medical Insurance
- Customer Service: 800.247.4695
Quest Behavioral Health (Employee Assistance Program)
The Dental Network
United Concordia
Unum Provident Life Insurance Company
Universal Life benefit questions.
United Health Care
How to Make Enrollment Changes | How to File a Claim | How to Obtain ID Cards
Online Account Management | One Bill/One-Stop Service | Electronic Bill Pay |
COBRA Administration
Customer Relations | Helpful Information | 24/7 Administrative Services |
